Frequently Asked Questions
Bernard & Fabien joins forces with Fort Insurance
It’s now official – Bernard & Fabien has handed over all its activities to Fort Insurance, a new chapter driven by a shared ambition to provide you with even better advice. Below you’ll find answers to frequently asked questions to guide you through this new chapter. Rest assured, our team is more than ever available to answer your questions.
Your questions answered
One thing’s for sure: we continue to be your best ally for your insurance needs.
No. Your policy number and coverage remain the same. At your next renewal, only the name of the brokerage firm indicated on your policy will have changed. It becomes Fort Insurance & Group Benefits instead of Bernard & Fabien.
Yes, your insurance coverage remains the same, and your entire file has been automatically transferred to Fort Insurance. If you wish to make a change to your current policies, contact our team today.
Our team is always here for you. Call us directly at 1 877 860-1412 or visit our Contact Us page for other options and hours of operation. If you are an OPQ member, please contact us at 1 800 363-7873, ext. 238.
No. Only the name of the brokerage firm will change on your invoice. At your next renewal, it will now show Fort Insurance & Group Benefits instead of Bernard & Fabien. As for your financial institution, nothing will change. The available payment methods will be indicated on your invoice.
Soon to be a century old and well established in its community, Fort Insurance stands out for its expertise and comprehensive range of insurance products (personal, commercial and group benefits).
Thanks to its industry-leading position, Fort gives you privileged access to :
- A wider range of insurance products.
- Many more insurers (including specialists)
- Enhanced claims support with a fully dedicated claims management team.
- Employee benefits specialists for your company.
In short, more expertise, more advice and more resources for you.
Nothing changes for members of the Ordre des psychologues du Québec. Fort Insurance now becomes the OPQ’s exclusive broker, and insurance conditions remain the same until the next renewal on April 1, 2025. For full program details, visit this page. If you are an OPQ member, please contact us at 1 800 363-7873, ext. 238.
Yes, your broker remains the same.
Whether you’re a personal or commercial insurance customer, your broker remains your privileged point of contact for questions or changes to your insurance contract. Above all, he or she will make sure that the transition to Fort Insurance goes smoothly for you.
Fort Insurance has a dedicated claims management department to help you in the event of an unfortunate situation.
The first step: contact your broker so that he can quickly notify your insurer and take the necessary steps to help you.
Are you the victim of an car incident? Check out our practical guide right here.
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