Briana explains the role of a damage insurance broker

Beyond the clichés, do you really know what an insurance broker does? Finding the ideal coverage, accompanying you every step of the way… It’s more than just a service, it’s a partnership based on trust! Chat with Briana, our virtual assistant, who explains how your broker becomes an essential ally in navigating the world of insurance with peace of mind.

What is the role of a general damage insurance broker?

You: Hi Briana! I’ve heard of damage insurance brokers, but what exactly is their role?

Briana: Hi! Great question. A damage insurance broker is a professional who works for you. They take the time to understand your needs and offer you customized solutions, while helping you sort through the different insurance options.

You: Oh, interesting. Does he do anything else?

Briana: Your broker also advocates on your behalf. He negotiates with insurers to get the best terms and conditions for you. He has the knowledge to negotiate the right price for what you need.

You: Can I count on the broker to help me manage my policies?

Briana: Absolutely! The broker takes care of all the administrative details. They keep track of your policies, verifies that everything is in order, and informs you of any new developments or changes that might be useful to you.

From quote to claim, what does it look like?

You: What is the process like with a broker, from quote to claim?

Briana: It all starts with a thorough analysis of your situation. The broker gathers your personal information and assesses your specific needs. Then, they request quotes from several insurers and carefully compare the offers to present you with the best options.

You: What happens once I’ve made my choice?

Briana: Once you’ve made your choice, the broker takes care of all the administrative formalities and ensures that your contract is properly set up.

You: How does the broker help me in the event of a claim?

Briana: In the event of a claim, the broker is there to guide you. He helps you make the initial declaration, coordinates communications with the insurer and monitors the progress of your case.

You: Can I still contact him with questions?

Briana: Absolutely! Throughout the entire process, the broker remains at your side to answer all your questions and defend your interests. You’re never alone in this process.

The expertise of a home and auto insurance broker

You: What expertise does a broker bring to home and auto insurance?

Briana: When it comes to home and auto insurance, brokers add real value. The broker takes the time to assess the risks specific to your vehicle and your home, taking into account factors such as location, usage and unique features.

You: How does the broker help me understand the contracts?

The broker breaks down the intricacies of the contracts for you. They clearly explain coverage and exclusions, so you know exactly what you’re covered for. What’s more, they can recommend relevant additional coverages, such as :

• Insurance against natural disasters
• Valuables protection
• Coverage for occasional drivers

The expertise of a commercial insurance broker

You: What role do brokers play in protecting businesses?

Briana: Brokers are essential to securing your business assets. They analyze the risks specific to your industry, whether you’re in retail, manufacturing or professional services.

You: What is their approach?

Briana: They start by asking you the right questions to help you evaluate the value of your assets. The answers to these questions are also essential so that they can analyze the risks to which your business is exposed; whether these are material risks or civil and/or professional liability risks.

You: How do they negotiate insurance clauses?

Briana: Brokers negotiate directly with insurers to obtain clauses tailored to your company’s specific needs. Their aim is to ensure that your coverage evolves as your business grows, so that you’re always protected in the face of changing business challenges.

What’s the difference between a damage insurance broker and an agent?

You: What’s the difference between a damage insurance broker and an agent?

Briana: P&C brokers represent several insurance companies and can offer you a variety of options to suit your needs. However, some brokers are partially owned by one or more of these companies, which can influence their recommendations. Even if they have access to several products, their choices may be guided by their insurance partners.

At Fort Insurance, we are completely independent. This autonomy means we can work with a wide range of insurers and always put your interests first, without compromise. It’s this independence that enables us to offer you the best options with complete impartiality, and makes us an unavoidable choice.

There are also insurance agents who work exclusively for a single company. This gives them in-depth knowledge of their employer’s products, but their offers are limited to that company’s options.

Damage insurance broker training and regulation

You: What training is required to become a damage insurance broker in Quebec?

Briana: In Quebec, the damage insurance broker profession is regulated by the Autorité des marchés financiers (AMF). Aspiring brokers must follow a rigorous training program that includes several stages.

You: What are these steps?

Briana: There are several possible routes to becoming a broker. It’s often said that there are as many paths as there are people! Some choose to take specialized training from a recognized organization, but this is not a requirement. For example, a high school diploma (DES) accompanied by three years of full-time work experience may be sufficient to register for the AMF exams.

You: What do I need to master to obtain my broker’s certificate?

Briana: To obtain a broker’s certificate, it is essential to master a wide range of property and casualty insurance skills. Once certified, brokers also commit to an ongoing training process to keep their knowledge up to date with industry and regulatory developments.

How to choose the best damage insurance broker?

You: How do I choose the best broker for me?

Briana: To find the broker who will best meet your expectations, start by checking their certifications with the AMF, and make sure they have experience in the type of insurance you’re looking for, whether it’s auto, home or business. By opting for an independent broker like Fort Insurance, you’ll have the additional advantage of access to a wide range of options, since we’re not tied to any particular insurer. This allows us to objectively compare policies from several companies to offer you the best terms.

You: What about service? How do you know if it’s good?

Briana: A good broker will be available, responsive and really take the time to understand your needs. At Fort Insurance, that’s exactly what we do: we personalize each solution to make sure you’re perfectly protected, while explaining the options clearly. Our human approach is what sets us apart.

You: Fort Insurance seems to tick all the boxes. How can I get in touch with you?

Briana: It’s super simple! You can either fill out an online quote with me, your virtual assistant, call us or fill out an online quote request. Either way, at Fort Insurance, we’re always available to offer you the best advice and support!