Welcome!

Fort Insurance & Group Benefits is one of the 10 largest property and casualty insurance firms in Quebec. Here, we are passionate about what we do, and it shows in the excellence of our advice. Join a team united by a passion for advising our people.

To give you a taste, at Fort :

• We are far from being acrobats, but we are flexible with custom schedules and hybrid remote work.
• We care about your well-being and that of your loved ones, offering competitive group insurance and a retirement plan.
• We even enjoy each other outside the office, organizing social activities and festive evenings.
• We invite you to read on, because we will keep on surprising you!

A glimpse of your daily life

• Provide IT and technological support to internal users via a ticket management system.
• Manage and maintain the IT infrastructure, including the setup of computers, printers, and related peripherals.
• Administer and maintain third-party technological applications used in the organization’s operations (RingCentral, Waldo, Pathway, CodeTwo, PlanetHoster, MimeCast, Immybot, OfficeVibe, etc.).
• Diagnose and resolve IT issues (hardware, network, software).
• Offer training sessions for employees.
• Prepare guides or tutorials to assist users in their daily work.
• Assist in managing system updates and migrations.
• Participate in technology innovation projects and other solutions.
• And through all this, you represent the Fort values

The Profile We’re Looking For

• You have 1 to 5 years of experience in a similar role.
• You have experience with Microsoft 365, Active Directory, Microsoft Server, Exchange Server, and Domain Controller.
• You are skilled and resourceful.
• You have good instincts when it comes to cybersecurity.
• You know how to organize tasks and manage priorities.
• You are able to explain technical concepts in simple terms.
• You are quick to understand and analyze internal requests.
• You have a thirst for knowledge (you’re passionate!).
• You are fluent in French and English.

Your Team

We are looking for someone to assist our team of IT enthusiasts, which is spread across Fort’s various offices. Your manager is a skilled professional who is appreciated for her ability to listen and ensure that she helps her team members on a daily basis.

Our Commitment to You (Our Perks!)

• Comprehensive group insurance (telemedicine, dental care, eyeglasses, enhanced mental health support, etc.).
• A health and wellness account of $300 per year.
• A work-life balance with a flexible schedule, hybrid telecommuting, and a summer schedule.
• Chair massages three times per year.
• Weekly fruit in the office.
• Generous vacation time based on your recognized experience (at least 3 weeks!).
• Enhanced public holidays, plus 9 personal days, and a day off on your birthday.
• “Extracurricular” activities organized by our social club.
• An internal training department with 100% coverage of your training costs, because we believe in your career development.
• We also think about your future with a retirement plan and employer contributions.

Administrative Details

Main Office • Westmount

Schedule • 35 hours per week

Department • Information Technology

The recipe is simple. At Fort Insurance, we bring all the right ingredients together to keep your passion alive and create a workplace full of small (and big!) perks.

Apply here or at recrutement@fort.ca Only selected candidates will be contacted.